Services · AI integration
AI you own — not another subscription.
The market is flooded with AI subscriptions and generic chatbots that do not know your business. We do the opposite: AI integration straight into your own systems and web solutions — built to completion, and yours.
What we build into your systems
- Customer-service AI. A chatbot integration that actually knows the business: answers in your tone, looks things up in your own data, and escalates to a human when it is unsure.
- Search across your own data. Let staff or customers ask questions of documents, manuals and order history in plain language — and get answers with sources.
- Document and email automation. Classification, summaries, drafts and data extraction — the repetitive paperwork, done by AI.
- Draft-first, always. The AI proposes, a human approves. Safe where it counts — like customer service and money.
- Your own AI infrastructure. We run our own gateway across three clouds — you are not locked to one vendor, and can switch models without rebuilding.
Proof · merdata.no
The agentic customer service on merdata.no is not a demo — it runs: its own personas in the brand’s tone, automatic triage, a knowledge base and escalation to a human. Draft-first: the AI proposes, the human approves. Vinket (vinket.no) is another example — the AI assistant in the corner of this page — and recently captured Ferdig IT's first real B2B lead.
Other services: Development · Cloud · IT operations (Ferdig IT)